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About American Roadway Vanlines Inc
American Roadway’s trusted moving professionals are not only qualified to facilitate your Household Move, Military or Corporate Relocation and Auto Transport needs, we have discounting packages that will afford you all the comforts of having a national brand behind you without the bank breaking prices. From do it yourself packing of boxes and breakables to full professional packing or something in between, short or long term storage options, weekend and holiday pick ups and deliveries, your Certified Moving Coordinator will custom tailor a package to fit your needs and budget.
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This company contacted me regarding a move from NJ to Indiana, They gave me what was a reasonable price and within the industry standard of $1468 for 317 cubic feet. We went item by item of what I had in my storage unit. The day the movers were to arrive they pushed back the time 3 times. They eventually came at 7:30 pm which was 5 1/2 hours late. I had to be out of the storage unit or pay another month. I opened the unit and without missing a beat the person they sent from Mosley Van Lines said it would be $2600. I told him he was not loading the truck. They then went to $2050. They knew I could not find a mover by Monday and they knew I had no choice. What they don’t know is that I am filing complaints with the US Department of Transportation, The Federal Motor Carrier Safety Administration and the American Moving and Storage Association. When I contacted American Roadway they said they were going to check into it and called daily to tell me they were still trying to get in touch with the movers. The movers contacted me 4 days before I was supposed to arrive home and said they were delivering my things that day and they wanted cash only. I contacted American Roadway back and they called them. I asked again about the issue with price and they gave me their daily standard answer. I then told them I wanted an answer today. I received an email from them telling me that I should contact the company that they hired and work it out myself since the company was unwilling to work with them since they couldn’t get them to do anything
My friend recommended this moving company to me, and I am glad she did! Scott and Dave are great movers- quick, professional and polite!
Worst ever. Do not use
Quoted $1800. Showed up 26 hours late. Cost us two days additional rent. Didn’t have dishpack that was included in estimate. Showed up in a uhaul. Customer service sucked and would not return any calls. At the apt well past midnight. Now it’s gonna cost $3000, we were promised a discount bc of all of our troubles but nobody would tell us how much. 40$ was our discount. Furniture showed up stained and broken. Boxes smashed. Ex navy. Done a lot of moves. Worst ever. Thieves. Do not trust this company.
job well done
I had a 3-bedroom house in Vermont that I’ve lived in for 20+ years so I’ve accumulated a lot of stuff in that time. John took the time to note everything meticulously as I went room by room of my home. In the end, he quoted me a price that I couldn’t resist. I have never moved long distance before so I was nervous but the movers arrived on time and were very professional. They packed up my entire house, including a very large, and sentimental, 3-piece China Cabinet, in just a few short hours. I was told that my things would arrive in Arizona for delivery within 7-8 days and Dina kept in contact with me every few days, updating me as to where the truck currently was. A week later, my items were delivered to me in perfect condition. I started off so nervous and American Roadway made it such a smooth transition for me.