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US National Van Lines

6542A Lower York Road, Newhope, Pennsylvania 07036 USA

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0 people love it
1 / 5 from 2 reviews

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About US National Van Lines

6542A Lower York Road
Newhope, Pennsylvania

At US National Van Lines, we believe that the only way to manage a relocation is to plan it the right way. If you are thinking about moving your home or your office, hiring our moving services can ease up the entire process. Whether you need professional help for transporting your belongings, our relocation assistance is there to help you organize the entire move.

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Shelia Bryant

2019-07-15
Rating:

THIS COMPANY IS A FRAUD - THEY ARE NOT REGISTERED WITH DOT

THIS COMPANY IS A FRAUD. THEY ARE NOT REGISTERED TO OPERATE AS MOVERS WITH THE DEPT OF TRANSPORTATION. But I didn't know that when I booked them. The move was scheduled for June 25th. The movers arrived at 6 pm and began to move my belongings but couldn't get the sofa out of the house. Shawn, a supervisor, told them to leave it there, but I insisted they continue to try to get it out. This went on for hours until they finally left, came back the next day and still were unable to get the sofa out. After several hours, Ray and his pal simply left my condo, with my belongings strewn on the sidewalk, did not provide me with an inventory, the contract, the bill f lading or any documents to show what they had taken. I called repeatedly and no one answered the phone, my number was blocked. I had to rent a U-haul and hire additional movers to transport the remaining furniture which was included in the original estimate. Using another phone, I called and talked to Shawn, Arthur and Aaron. I demanded a copy of the documents and was only provided with page 1 of the 2 page inventory, no estimate, no written documentation of what was taken.
I contacted the Police because, in my view, my items were STOLEN!!! I had no idea when my goods would be delivered and had no idea where they were located. I emailed and called repeatedly with no response. Finally, i was told that I had to pay ( by Zelle) the entire amount $1,500, payable to some mysterious "owner" truck.rentals@yahoo.com. This person shows up as Mike P. Davis on my bank records. Finally, a portion of my goods were delivered on July 11th - the table base, but not the table, 2 out of 4 chairs, a 6" dresser, boxes, TVs and many other things were NOT delivered. I tried to look up their DOT number and found out they are not actually registered with the Dept of Transportation, which is a violation of federal law. These guys should be shut down and rendered unable to defraud any other innocent people. The FBI, PA Secretary of State and Attorney General should take action.

Elvin Zhu

2019-07-03
Rating:

Do yourself a favor and stay away from this company

Please Please Please don't use this company. They didn't show up on the moving day and now we have to book another company at another day. Don't trust any words from their mouth if they say the truck is on its way. They are a fraud.

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