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About Flatrate Moving
At FlatRate Moving, you are guaranteed the expertise, customer service, and accountability of the largest moving company in New York, with over 25 years of excellence.
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FlatRate Moving is a very professional company. The people sound very competent and work diligently.
Horrible! A bunch of thieves
They stole, smashed and misplaced over $10,000 worth of personal items, and after 6 months of trying to get this covered by their insurance which we purchased, they agreed to $800 for damages!
It's entirely outrageous!
If you treasure your belongings DO NOT HIRE FLATRATE!
In addition to this they charged more than $1000 fraudulently to the card on file with NO AUTHORIZATION.
The customer service in non-existing entirely!
I can not stress how bad this experience has been and there have been absolutely no communication - if you are missing or have broken items they'll just ignore you.
SAVE YOURSELF THE AGONY AND STEER CLEAR!
Horrible, horrible, horrible!