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About Royal Moving and Storage
Royal Moving & Storage has been providing quality moving services for over 30 years. As a family owned business we know that our successes is predicated on the satisfaction of each and every customer. That is why we strive to be the best with the highest quality service. At Royal Moving & Storage we are determined to offer a higher level of customer care than any other moving companies in Jacksonville. We place significant importance on reliability, integrity and honesty
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Worst moving experience ever
I have made many local moves in Jacksonville and most have been from great to average. This was by far the very worst. The move was grossly underestimated (luckily I had made this kind of move before). The two movers did not get along. They had a car accident on the way to the storage unit delaying the whole move by over an hour. One mover was loading my things into the storage unit while on the phone the whole time. He refused to get off the phone after 3 requests from myself, my husband and the supervisor of the move. He was dumping things on top of my couch without any protection. Boxes were being stacked upside down. It was the most distressing thing to watch. A shelf unit broke down into pieces, they broke the base of our standing lamp, and I have no idea what shape our things will be in when we get them out of storage. After all of that, not a single person called us from the mover after all the issues to apologize for the delay and for the issues with their worker. They literally took our money and left.