Passport Transport

145 Evergreen Pkwy, Lebanon, Missouri 65536 USA
0 people love it
3 / 5 from 2 reviews

About Passport Transport

145 Evergreen Pkwy
Lebanon, Missouri

Passport Transport is a vehicle shipping company based in Lebanon, Missouri. The company is licensed to carry out its operations by the FMCSA under the USDOT number 2043860 and MC number 716593. The limited liability transport company has been in operation over the last 47 years. However, it only officially started doing business in the United States in 2010. The company provides global shipping services. It is currently run by Mr. TJ Eacret, its principal manager, and Mr. Ed watts, the company’s COO. The company offers transport services on a global scale. The company holds a vast vehicle transporting portfolio. It transports almost all types of vehicles and heavy hauling machinery. Its main transport methods are open air hauling and enclosed truck hauling services. The company also offers exotic and expedited transport services as a major service package by the company. The company has representatives on call 24 hours a day, 7 days a week. This greatly eliminates challenges brought about by timezone limitation, as compared to other transport companies. The company has an impressive A+ rating by the BBB. It has been praised by critics for providing systematic, timely and quality transport services.

Working Hours

Mon07:00 AM - 07:00 PM
Tue07:00 AM - 07:00 PM
Wed07:00 AM - 07:00 PM
Thu07:00 AM - 07:00 PM
Fri07:00 AM - 07:00 PM
Sat07:00 AM - 02:00 PM

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Excellent. I would use them again. The driver and the process was very professional and easy to work with. My car arrived at the stated date and time with prompt communication. It was handled in a professional manner at all times and I would not hesitate to use this company again in the future.


Transport review

I contracted this company because of the great reviews. I regret it. On October 29th 2018 I contracted this company to pick up my newly purchased classic in Crystal Lake Illinois and gave them a 3 week window for pickup. 29 Oct - 19 Nov. I had never heard of a transport company busting a 3 week window for pick-up. They did. not only did this company not come through, they emailed me on 17 Nov to tell me the date for pick up from Dispatch was now 26 Nov - 5 Dec. When I wrote the review of what had happened on the Better Business Bureau the reply was that I had not paid the additional $500 for guaranteed dates, so they were sorry but not negligent. I'd understand a day maybe 3 slip if I gave the company a week for pickup. Failing to meet a pickup in a 3 week window and pressing to 4 or 5 is incompetent. I understand delays happen but look at the details. I doubt Passport put any effort into my pickup until the last minute and due to that lack of commitment to their customer were unable to manage a pick up before the holiday. If you choose to use this company, only give them a week and expect them to bust that unless you pay the additional $500.00 for guaranteed dates.

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