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About Ace World Wide
Ace World Wide is ready to assist you with our team of expert movers that provide service in the entire U.S. and the world from our headquarter in Milwaukee, WI and seven other locations nationwide. With our team of experts, you will get over 60 years of experience in local. long-distance, interstate moving and storage. Through the global network of Atlas World Group, we provide the resources for any moving challenge, anywhere in the world.
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Move from Connecticut to San Diego, CA
ACE provided an estimate prior to loading the truck in Connecticut and increased the stimate by almost 50% in San Diego because of weight. We were never informed that the estimate will be changed because of weight. ACE stated that we have to pay the extra cost otherwise our households will not be unloaded. Be wise and firm the cost before allowing the truck to be loaded.
In addition the scheduled 9:00 AM unloading did not start until 5:00 PM, the driver that was supposed to be present with the list for inventory did not show up until 9:30 PM and asked that we sign that all items in the list are delivered!
worst moving experience
The following are our major concerns with a moving experience that was far more traumatic than necessary. I highly regret our decision to go with this company purely because they could move us on the dates requested.
1) though all items were shown to the estimator on walk-through, the charges were much greater than 110% of estimate, likely due to packers putting significant amounts of unwanted materials (broken appliances, etc) from stated "safe zones" in the house into boxes and movers doing the same
2) dates were entered wrong into the computer on multiple occasions, causing last minute changes to the schedule; relocation specialist failed to communicate the time of arrival for the van at destination and origin
3) packers independently contacted their bosses about certain items they "would not move" which then started third party contracts that were not followed through with due to union restrictions (safe movers) and others that were followed through with though we did not consen