About American Eagle Moving Company LLC

1602 Belle View
Alexandria, Virginia

American Eagle Moving has 10000+ Satisfied Customers. Best Packaging, Timely & Professional Service. Residential and Corporate Moving, Efficient Reliable Moving. State to State Relocation.

Move from Virginia to New Hampshire

Kathy O'Neil


Move from Virginia to New Hampshire

I am retired on Social Security. I found them online. When I first set up my move in January 2018, I spoke with a very nice person. I was quoted $2,600. I was scheduled for my move on June 14th between 9:00 and 11:00. 11:00 came and went and not a call from anyone to say they were late or where they were. I had to make several calls. I finally got a call from the truck driver at 1:30. They said it would be 2:00 before they would be there. It was 2:30!!!! They packed up my things. My final price was $2,771.00!!!! $1,081 more than originally quoted. Also the driver was coming from Bloomfield NJ!!!!! Why would you send a truck from NJ to VA to move someone!!!!!!!!!They wanted payment then. I told them no, I wanted to talk with someone about this price. I had less stuff going on the truck. I was quoted 449 sq ft. The final sq ft was 657!!!! Thursday June 14th I was called on my way to NJ to my sisters before going to NH on Friday, they wanted payment as my stuff was already on its way to NH. I was told they would call me 24 hours before delivery... I made calls Friday once I got to NH. No one ever called me back!!!! I call Monday June 18th, told all 3 times they were waiting on the driver to call them back. No one ever got back to me!!! I called again this morning talked to Sasha. I told her I was not happy or satisfied. She told she would call back in an hour. I have not heard from her as of yet. It is now 11:50!! PLEASE DO NOT USE THESE PEOPLE!!!!! THIS IS NOT A GOOD CUSTOMER SERVICE PLACE!!! THEY TAKE ADVANTAGE OF SENIOR CITIZENS!!!!

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