About American Eagle Moving Company LLC

1602 Belle View
Alexandria, Virginia

American Eagle Moving has been providing the highest standards of packing and relocation services for over 20 years. We are a full-service moving and storage company that specializes in residential, commercial, intrastate and long distance relocation's. Our team of professional packers and movers are state certified with decades of experience.

Move from Virginia to New Hampshire

Kathy O'Neil

2018-06-19
Rating:

Move from Virginia to New Hampshire

I am retired on Social Security. I found them online. When I first set up my move in January 2018, I spoke with a very nice person. I was quoted $2,600. I was scheduled for my move on June 14th between 9:00 and 11:00. 11:00 came and went and not a call from anyone to say they were late or where they were. I had to make several calls. I finally got a call from the truck driver at 1:30. They said it would be 2:00 before they would be there. It was 2:30!!!! They packed up my things. My final price was $2,771.00!!!! $1,081 more than originally quoted. Also the driver was coming from Bloomfield NJ!!!!! Why would you send a truck from NJ to VA to move someone!!!!!!!!!They wanted payment then. I told them no, I wanted to talk with someone about this price. I had less stuff going on the truck. I was quoted 449 sq ft. The final sq ft was 657!!!! Thursday June 14th I was called on my way to NJ to my sisters before going to NH on Friday, they wanted payment as my stuff was already on its way to NH. I was told they would call me 24 hours before delivery... I made calls Friday once I got to NH. No one ever called me back!!!! I call Monday June 18th, told all 3 times they were waiting on the driver to call them back. No one ever got back to me!!! I called again this morning talked to Sasha. I told her I was not happy or satisfied. She told she would call back in an hour. I have not heard from her as of yet. It is now 11:50!! PLEASE DO NOT USE THESE PEOPLE!!!!! THIS IS NOT A GOOD CUSTOMER SERVICE PLACE!!! THEY TAKE ADVANTAGE OF SENIOR CITIZENS!!!!

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