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AAA Moving & Storage

2913 Anode Lane, Dallas, Texas 75220 USA

>> >> >> AAA Moving & Storage

0 people love it
3 / 5 from 5 reviews

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About AAA Moving & Storage

2913 Anode Lane
Dallas, Texas

AAA Moving & Storage is a Texas based leader in the moving industry for the past 10 years. Proudly providing a variety moving services including Local Move and Long Distance National Moves, Full Packing Supply & Service Options (ranging from select item packing to white glove All Inclusive Packing Services), Custom Boxing/Crating, as well as Private Storage in our 20,000 square foot warehouse facility. If you are looking for a moving service of any kind, 1BR or less apartment, Corporate Relocation, Student Moves, Full Home Moves, Commercial Moves, Motorcycles, Pianos, or anything else in between, you can be sure that we’ve got you covered on getting the job done. AAA Moving & Storage has been the right choice for Texas for several years now. We proudly support all members of the American Armed Forces, as well as value the importance of Equal Rights among All People. We are happy help to custom create a moving arrangement that works most beneficial for your specific moving situation. We are looking forward to serving all of your moving, storage, and relocation needs.

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All Reviews

Michael

2019-06-29
Rating:

Fantastic Job

Great service! Just moved my offices to a new location using AAA moving & storage and could not be more satisfied. Steve and his gang did a fantastic job and I seriously was amazed by their quality of service. I received an all-inclusive rate over the phone and in the end there were no hidden fees. I paid exactly what I was quoted. The movers showed up early and were diligent about moving things. Would definitely go with this company again they definitely take the stress out of moving!

Marie Ng

2019-03-30
Rating:

Worse Moving Experience

A word of warning to folks that are deciding to move. Please do your research thoroughly and consider the ratings and reviews from other users. This was a complete nightmare. You truly get what you pay for.

My experience with this moving company is not something I would wish on my worst enemy. None of my boxes were missing or damaged, but my furniture was another story. However, the movers were exceptionally nice, but that's because they are a third party contractor and do not work for AAA Moving & Storage.

The reinforced steel frame and both my meals were morbidly bent, leaving my tv stand to slant at an angle. I paid to have my luxury plush cashmere mattress placed in a box. I was charged $63 along with the ridiculous 3% credit card fee and of course tax. It came in a half plastic wrap, was soiled and ruined as seen in the photo. When I had to repeated ask them to reimburse me, which took three weeks later, I was told only $63 would be reimbursed and not the credit or tax fee, as this came from my original deposit. However, this was not part of the original deposit. It was tacked on when the movers arrived to my apartment. This is an unfair and unethical practice.

Lastly, my bed arrived with the frame with the exception of the center support beam, the wooden slates and missing screws. I now have a useless Queen Size frame, until I can find a carpenter to replace the missing materials.

I placed a claim with CSI, the mediator for the moving company and of course they denied my claim for the bed, as they could not find or justify the weight, even though I had included in the link and pictures from the furniture company.

Overall, I had to replace my mattress, bed frame and tv stand for $5,000. Had I know, I would've taken the offer with Allied Movers a reputable company.

Please don't fall for their gimmick of ratings from HomeAdvisor, Angie's List or BBB. If you read through the complaints, you will see none of their pass issues were resolved.

They are not a moving company. They are a company that contracts out to third party movers that are not reputable. So after they have your contract and money, they do not care what happens to your belongings.

I'm sure they will respond to this post with a rebuttal as they have on every negative review.

Nancy

2018-11-17
Rating:

Quality

My experience overall was AWESOME -- from the time i called to set up my move to the time they guys were done -- it couldn't have gone any better. The crew that moved me were great and they really hussled.....it was a hot, muggy day, but that didn't slow them down at all. They were very polite and respectful and were very careful with my things. And the price was VERY reasonable. I definitely recommend using AAA moving & storage and, if I ever move again, I will definitely call them again.

Tennille Opack

2018-11-01
Rating:

Tennille Opack

They damaged the majority of my furniture items and lost four boxes. The dumped a suitcase of mine three states away, which I have a police report for. Sofia won’t answer or return my calls. The settlement check was supposedly mailed three weeks ago. I’ve contacted the TX AG’s office. I recommend you do as well.

Tracey

2018-03-18
Rating:

Do not hire!!!!!

Worst mistake we ever made was hiring AAA moving and storage. Half of our stuff was never delivered ( our electronics including all TVs) the company was not sure if it was stolen or delivered to the wrong house. They have made no attempts to make this right!!

The other half came badly damaged!! They held themselves out as a certified piano mover and were charged more for this service and the piano was greatly damaged!!!

We should have hired a more reputable moving company!!!

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