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Dynamic Movers NYC

447 Broadway, New York, New York 10013 USA

>> >> >> Dynamic Movers NYC

0 people love it
1 / 5 from 1 reviews

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About Dynamic Movers NYC

447 Broadway
New York, New York

"Moving company NYC that you can fit into your budget – Dynamic Movers NYC! What use do you have of the top moving and storage New York City has to offer if you are unable to afford it? This is why affordability is a key trait of Dynamic Movers NYC. To us, it is important that you find the perfect balance between quality NYC movers and storage services, all the while paying the right price for them. Local or long-distance, residential or commercial, no matter your relocation preference, we are the moving company NYC you should hire. Reach out today and get your free moving quote! "

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Chelsea Mit

2019-08-07
Rating:

Avoid Dynamic at all costs

Do NOT use this company - their new website is http://www.thedynamicmovers.com. It appears that they constantly change their website and listed address when they get bad reviews. I believe most of their reviews on this website and on other websites are fake. I have contacted people who have left poor reviews and they were also deceived into the exact same situation as myself. I was told by sales rep Sam Glazer that my move would take no more 7 days because 'they have standards', that he just had to legally tell me 3-14 business. My estimated time was 3-14 business days in my contract. He persuaded me not to go with other companies and said their estimates for cost and delivery 'was a joke'. My actual cost was $1500 more than my estimate. I signed a contract at the time of booking that was different than the contract at the time of pickup - one contract was based in colorado, the other in florida. The only good thing is that the men who packed my move were fast, thorough, and wrapped things appropriately. It has been 26 days since my pickup, 18 business days, and the company will not give me any dates of when my things will be delivered. All I have been told for sure is that my things are in a storage facility in Illinois. I have been told 2-7 business days for a driver to load (once assigned) and then 2-7 business days to actually deliver. The dispatch department (Clarissa and Shanika) stated this is in the contract - it is in neither contract. The dispatch and customer service department will not let me speak to a manager from sales. Clarissa gave me incorrect info and then told me she never said that - Shanika said 'she is in training and it is reasonable for new people to make mistakes' instead of actually apologizing for the mistake. The 'dispatch department' and the 'customer service department' take you to the same person - Clarissa. I have emailed Sam Glazer 6 times, I have emailed the information address once, I have left Sam 3 voicemails, I left Natalie Rogers 1 voicemail, and I left Quality Assurance 1 voicemail - none of these messaged have been returned. I asked Shanika in dispatch how she would live if she didn't have any cups, anything to cook with, or a bed to sleep in for 26 days. She said 'I would buy cheap plastic cups and I would buy cheap pots and pans.' When I ended my conversation with her I said "ok thanks, your name is Tamika right?" and she went, "Sh... yeah thanks" and I said, "no wait, did I get it wrong?" and she wouldnt even confirm her name but I was able to remember it when I hung up. I have been offered no other avenues to deal with these grievances. When I asked to speak to a manager in sales, she said "I cant guarantee anyone will call you back". The customer service is terrible and the company is deceitful Whatever you do, avoid dynamic movers! It is a scam!

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