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About DC Pro Moving and Storage
We are a full service moving company, servicing the DC Metro Area; including DC, Maryland, and Virginia. At DC Pro Moving and Storage, Inc., we provide local and long distance movers for residential and commercial moves at affordable rates. With our professional movers and incomparable resources, we strive to provide all our customers with exceptional door to door moving service. Even with the heavy furniture and delicate household stuff, our moving company can assure you that your move will be a smooth one.
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Shady Moving Practices/Service
Initially, the movers were respectful but a little slow of course to fill up the hours. The quote that I received was o.k. However, again, as others have stated, the up-charges were off the chain. You are charged on all supplies, for example, a roll of tape @ $3.00 each x 8 (WTF) I am paying $24.00 for tape when I had my own? Also, they charged me for several large what they called wardrobe boxes. When I unpacked, I found 3 bed pillows that I had in a large garbage and three shoe boxes in two separate wardrobe boxes @ 25.00 for each that was unnecessary for them to use. I was charged for two so that was another unexpected additional $50.00)
As others say, they want to wrap your mattress and box springs at $15.00 each ... a king and twin bed (five pieces@ 15.00) cost me another unexpected $75.00. Blankets could have been used at my request, but no, they won't accept that b/c they want more and more money. I had a one king bed and corner table in a very small den are big enough for a twin bed, dresser and nightstand. My estimated cost was $300.00 and at the end of the move, I ended up paying around $500.00.
This company definitely does tell consumers how they truly operate. They do list charges, however, but when they come they use what materials, boxes, tape etc. that they OWN, not what you may have and this is where the those charges continued to increase. I WAS RIPPED OFF and I would NEVER RECOMMEND THIS COMPANY. My quote was around 300.00 and I ended up paying 500.00 for a move that was only a mile in distance (one trunk load for the one move). I should have checked the google reviews as you should if you consider using this company in additional to calling the Better Business Bureau for reviews.....
This company has many, many complaints.
They also use the phone number 301-674-8854