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About Budget Moving and Storage
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terrible from start to finish
1. The person who answers the phone was very polite and professional, however quite misleading and dishonest.
2. I was quoted one price and told my $50 deposit would be apart of that quoted price, however later found it was in addition to the quote.
3. I was told I'd be reimbursed for time not used; the entire move was less than the quoted 5hr price, but when I called for the refund, I was given some bogus explanation about why it would not be refunded.
3. I was told there was no additional cost to move my piano, however they tried to charge me $50 to wrap the piano (wrapping = placing a moving blanket over it and taping)
4. The movers arrived FOUR HOURS later than the time scheduled. I called after 30min and was told it would be an hour. I called after an hour (1.5hr after expected time) and was told it'd be another hour. I called again, and then again the fourth time.
5. When the movers arrived, a third of the truck was full of boxes they intended to sell -even though my stuff was already in boxes. They tried to put my boxes inside of their boxes which would have cost $40+ per box. I firmly declined!
I would NEVER recommend this company. It's cheaper to go through Uhaul and hire movers to come help with loading and unloadin