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About MidAmerican Moving and Storage
For many years, MidAmerican Moving and Storage has been serving the Des Moines, West Des Moines, Ankeny, Johnston, Altoona and neighboring areas. We are proud of our reputation for affordable, efficient moving services for homes and businesses. Our mission is to make your next move stress-free, safe and quick.
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Eve M Murphy2018-04-17
If I could leve 0 stars I would - avoid this nightmare
They lowball the estimate to get your non-refundable deposit. Change the price astronomically once on site, then push for cash only (because they don't like credit card disputes). After our experience and a little more digging it appears they are not based in the midwest. Kris is in Florida and the address in Des Moines appears to be a false front. I cannot find a license for them to do business in Iowa.
We had a very lengthy over the phone estimate (several hours of me running around with a tape measure) and ending up with an extremely detailed inventory list. Imagine my surprise when the driver (Nicolai) nearly doubled the cost. That's from roughly $5,700 to $9,700. I refused to pay a penny more than the estimated amount and they only move HALF of our things.
Now imagine that you are the spouse of a disabled veteran undergoing open back surgery and moving your children from Iowa to Kansas. You're exhausted, they're breaking your things and making it sound like it's your fault. Within minutes in the door they lofted a heavy box to the far end of a Danish Modern dining table and I watched it crumble as the legs snapped. They put a beautiful blown glass (retro) lamp on a table by the door and then decided to move the chaise out. I watched the lamp break and they never even acknowledged it.
After I pointed out the breakage and called Kris, Nic refused to load the tvs, computers, the glass inserts for all tables and shelves and all lamps. He refused to load my daughter's loft bed and our piano. They moved furniture outside to make room for what they would take and left it on the lawn. The left couches tipped on end and devastated my children by not bringing their things.
By the time we drove out to Kansas we felt like we were refugees. To date we have made several weekend trips with an SUV and utility trailer but have not been able to move anything large. We are accumulating costs of gas, time, wear and tear on the vehicles... not to mention exhaustion and the cost of carrying two mortgages longer than necessary. The time we should be spending on getting the house in Boone ready for market, we are spending in the Groundhog Day version of the Move From H....
Run away from this company and do not let Kris and Gary coerce and convince you to make a poor decision.
Honest Moving Company
We used Midamerican to move our son.. It was a fairly small move, only 1 BR worth of stuff. We went with thembecause they were among the more reasonably priced, an the others in their price range had far worse reviews. We were very fortunate to have Gary, as our account representative. His professionalism was off the charts! On multiple occasions, he went into the office on an off-day or at off-times just to follow up on our initial estimate, the status of our pickup time confirmation and the delivery status of our move. If I didn't know better, I'd have sworn he was a part owner of the company!