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About Boyer Rosene Moving & Storage
The truth is we have always bent over backwards for our customers and plan to do so for you as well. As a trusted Chicago and Arlington Heights moving company we have a lot to live up to and we accept the challenge. While other moving companies may talk the talk, we have always walked the walk and are willing to prove it to you.
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The overall move was fair with some problems caused by the movers lack of communication and little responsibility for my needed timeline. My rating is heavily weighted to the damage of a high end cocktail table. I paid for the most comprehensive insurance which guarantees that my damaged item will be repaired or replaced by the moving company. I filed a claim with the company per their instructions. The claim adjuster sent out a repair person for an estimate. This is a Roche Bobois cocktail table valued around $4,000. The repair estimate was about $2,000. The claims adjuster Jazmin Reese from Bekins sent me a check for $500 allowance hoping this would make me go away. I emailed her that this was not acceptable and have not received a response. The rationale Jazmin Reese used is that the table is still useable. The table was damaged in four to five places by rough handling. This is a clear violation of the insurance terms. I will be filing a complaint will the Better Business Bureau and all agencies that regulate Bekins.