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About American Movers and Storage LLC
We offer a full range of services to assist you in moving your home, office or relocating across a longer distance. Our philosophy is simple: tell us what you need and we will make it happen. We offer a superior service quality at the best market prices! Our highly qualified customer service representatives are available 24/7 to help you move anywhere, any time!
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THEY PRETEND TO BE ATLAS MOVING AND STORAGE, THEY DO NOT SHOW UP FOR DELIVERY, THEY ARE RUDE AND BELIGERANT, AND I AM HIRING AN ATTORNEY TO FIGHT FOR MY EXTRA 2k CHARGED
I WILL NOT RECOMMEND AMERICAN MOVERS
Please do not use this moving company. My experience with them was a nightmare. They misplaced my electric adjustable box spring, and offered my $40 as compensation. They're really not a moving company. They're brokers. My stuff was tampered with, some of my boxes were opened and stuff missing, some bottle of cologne (new) that I bought my husband, dumbbells (25 and 10 lbs), a plastic container with coins (approx 5lbs). Plus, the driver who delivered my stuff tried to scam me out of $500 more. They also gave me someone else's stuff. I had to call the driver to let him know that I had stuff that did not belong to me. This company is a mess. But I blame myself for not doing my research first.
They were the right choice
Moving with American movers and storage cost me a fair price for which I got a decent service that was well done in two moving days. They made sure that moving was as easy for me as possibly could be. They were punctual. I found all my belongings safely transported. I couldn’t recommend a better company than this one.
Beware These Scammers
I submitted a quote request on a site for finding movers. American Movers & Storage in Macon, GA, was one of the companies that responded. The owner, Joseph Harris, called me while pretending to answer the phone, which I thought was odd at the time, but I thought that maybe a script on the website had called us both.
When I explained that I was trying to move my potentially dangerous ex's things to his mom in Florida, Harris offered an estimate price that I agreed to, and I paid a deposit of $748 over the phone. The estimate was sent via a link in an email. That link no longer works. Here is the URL: http://fox.hellomoving.com/wc.dll?mpest~FriendlyIn~PQFJ123584~4697~138708293
The owner said that his company owns their trucks and that someone would contact me to finalize a pickup date within the March 26 - April 3, 2019, timeframe.
I never heard from them again. I wasn't sent a receipt or copy of the estimate. I was never called or emailed again, or visited. I have tried calling and emailing with no response.
After the 3rd passed, I filed a dispute with Chase, the servicer of the credit card I used for the deposit. Chase sided with these scammers after they told them that a driver had come to my house "within the 48 hour window" and been turned away.
I have security cameras that can show that nobody had arrived or been sent away, but Chase will not accept those or photos or call logs or (lack of) emails as evidence. I have two roommates who can confirm that they never saw or interacted with anyone from this company. There are also many online reviews & reports by other people who were scammed, which I unfortunately saw after the fact.
I am out $748 and still have my potentially dangerous ex's things in my possession. I am submitting reports to every agency that I can think of.
So far, I've done:
The Federal Motor Carrier Safety Administration
The Georgia Department of Public Safety: http://www.gamccd.net/HouseholdGoods.aspx
The FBI Cyber Crimes Division:
The Federal Trade Commission:
The BBB of Central Georgia:
I will also be submitting a report at my local police department.
Would definitely recommend!
Smooth move from start to finish; on time, friendly, efficient, and professional. Even got my piano in with no problems. Would definitely recommend!
American Movers and Storage
If you are looking for lies deceit delays slow delivery this is the company to use. They are nothing but a one truck company that brokers to sub standard sub contractors. Run away as fast as you can you will not get any service what so ever and you will be held hostage for at least an additional $1000 if you use them. A move of 1100 miles that was picked up in an unmarked van with no DOT#s or MC#s that demanded payment in full before they would dispatch the truck the night after pickup then promised delivery in four days took 3 weeks with no notification four times the delivery was set. They are not movers they are crooks.