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About Silver Star Moving Group
At Silver Star Moving Group our moving agent’s are trained to have an ear for what our customer’s wants and needs are. You will work with professionals to help customize your long distance move around what works best for you. We specialize in moving in residential, corporate and military long distance moves and our auto transport department has been transporting vehicles for over a decade!
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I am permanently disabled and on an extreme fixed income, for massive injuries and PTSD. I got a quote from Silver on 8-12 with a 100% detailed inventory list, boxes, sizes weights etc. I was told 2350 with shuttle at drop off as new place cannot accommodate an 18 wheeler. I actually 2 weeks before took off a huge desk, dining table with 4 dining chairs and big 10ft x 10ft rug. Brining my estimate to 2150 with a 900$ deposit. A few days before pickup, I went over exact number of boxes etc, exact. I also told them there were 2 flights of stairs. The local guys, South Coast Movers showed up and starting in, too big, too much, not same ( lie) was all the same. They put me on phone with there boss Lisa, she yelled at me, price was now 4100, if I left couch and some other very important items, took hours and they were all rude. I finally get on road, in shock. I finally reached Silver Star the following week. Most of there numbers don't work and the voicemails are all full. Finally someone named Andrew called me , siding with Soth Coast, saying there were more stairs, its a long carry etc. NOT true. After a few days he offered me 500$ off. Not even close to enough but I wanted it behind me, so I said whatever, however I need in writing that the drop-off shuttle was included. He called me today to say it was not included and would cost at least 350$. I can't afford it, am disabled, the stress is killing my PTSD. No one at Silver Star has even apologized, once. They act like its my fault and I am lucky to get anything. I got upset at this news, rightlfully so and hung up. Andrew called me back and yelled, Dealls OFF!!! and hung up. What part of low income disabled do they not get, never in my life experienced so many lies, deception, greed, lack of responsibility in my life. Hoping to get an attorney this week that fights for Americans with disabilities. So broke and stressed , making me sick, shame on Silver Star