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About Real Movers Moving And Storage
Real Moving Movers & Storage is proud to be one of the best moving companies as your family’s or business’ local mover. Our team provides over 30 years of combined moving experience; we offer you peace of mind when it comes to finding a mover. Real Moving Movers & Storage has been serving a local communities throughout the United States. We have become one of the leading moving companies that care about client’s satisfaction. Our moving professionals will move your belongings carefully to ensure that nothing will be broken. Our special methods during the moving prevent any breakage.
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I wish I could do negative stars
This company is the biggest fraud. After lying about being able to handle a military move and the forms of payment they accept I booked our PCS from FL to IL. They movers showed up 3 hours late with 3 guys and 1 didn't have a form of ID, 1 had some kind of outstanding warrant or felony (was denied base access) they lied about how much the move would be and held out stuff hostage.they finally delivered after making us deposit cash into their bank account (suddenly they didn't take credit cards) the truck wasn't big enough and we had to throw away some of our stuff, we paid them cash to get our stuff and they kept lying about when our stuff would be on the road. Finally our stuff is on the road and its delivered by someone who didn't have a drivers license in hand. Get him on base after an hour. He opens the truck door and all we see is our stuff destroyed. Everything was moldy or destroyed. We were assured it would be taken care of through claims and that was a lie. They offered $68 for our entire house worth of items destroyed. The few boxes that weren't damaged were opened and missing items or just empty. They went through our stuff and stole what they wanted. They opened sealed military envelopes, stole items they wanted and left behind beer cans in our boxes. They lied when having me sign the paperwork and what I was signing at our original destination and then added things in front of my husband to papers I signed earlier when they got there. We had to unload the truck ourselves because they didn't send anyone and we ended up paying 3x the amount we were supposed to. I didn't think they could get any lower but I just opened our deployment homecoming box for decorations and most of that is missing as well. How do you steal items like that?!
My successful moving experienced.
At first, I was a little worried using Real Movers because it was my first time with them but they proved I was worrying for nothing. They came right on time. The workers that were helping me move out of my two bedroom apartment was very careful with my property, they were friendly and they acted like professionals through out our pleasant accounters. My properties arrived at my new apartment in perfect condition. I'm glad I founded Real Movers if I were to move again I would definitely hire them for their service.
A pleasant experience
This company provides a very sophisticated and professional experience. The move was made so much easier by the help they provided my family and me. The movers were very careful with our belongings and nothing was broken. When we needed questions answered, they were very quick and answered them with assurance. They really made our move so much easier and I recommend them to everyone who needs to move without any added stress! Thank you Real Movers Moving!
Thank you Royal Movers for making our move easy and fun. They did an initial walk through, put together a plan and provided a very fair price. All the furniture was wrapped with blankets then plastic wrapped and everything arrived in perfect condition. This is an exceptional company that takes extra care with with every detail.
On October 12, 2017, I booked a reservation with Real Movers. I spoke with Nikki and John. I mainly spoke with Nikki as John more so closed the transaction and passed my saIe to Nikki. I advised her that I had 12 boxes and bags with clothes. She advised me that the bags cannot be shipped separately and they would have to go in boxes. Nikki stated she’ll add 9 more boxes for the clothes. When the final contract was drawn, it included the price along with 21 boxes being inclusive to the final quote as Nikki verbally confirmed this with me after I asked her three times to be exact that I wouldn’t be charged extra for supplies and she stated “Correct.”
When the drivers completed the transaction, they presented an invoice with an additional amount of $202.50 (for the boxes that Nikki added in the quote) after I paid the first half of the move. However, they told me I had to pay for the boxes and extra cubic feet. I told them Nikki advised me she’ll add in the extra boxes to account for the clothes. I called and spoke with Isabel who stated she couldn’t help me!
I was called by the delivery driver and advised my items arrived (late). Before completing the call, the delivery driver had the audacity to rudely stare they would not release my items until I paid the extra balance of $202.50 for the extra cubic feet that they added in due to Nikki’s error. The caller/driver was extremely rude!
I advised Stephanie that I was overcharged and that Nikki made an error and I was dismissed. I even went to their office and was advised the owner was not there. They refused to give me a refund for the overcharge which was Nikki’s error. They also charged me more than 10% for the deposit! A $1200 move became $1700+!!!! I advised Stephanie I was going to contact the Better Business Bureau and she told me to go right ahead! $400+ error on their behalf!?
BEWARE OF THIS MOVING COMPANY! If you do not want to get robbed and do not want to have your items delivered after the proposed delivery time and unprofessional movers, please choose another company!
You never really know what you are going to get from a moving company, and I have to admit I was a bit skeptical. But all that changed after I used Real Movers! I moved out of state for a new job and they were on time, professional, and friendly. I had a sound system that cost 2,000 dollars, and when I got to my new place i found it the exact same way I left it. Amazing company! I will use again.