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About Interstate Moving and Relocation Group
Located in Boca Raton, Florida, Interstate Moving & Relocation Group specializes in interstate moving services for nearly every occasion. From personal moves across state lines to corporate relocation across the globe, Interstate Moving & Relocation Group prides itself with a top-notch customer service experience. Additional services are available, such as furniture disassembly, packing, and more.
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Terrible, Terrible Company
I would NEVER recommend using this company. They provided a reasonable quote based an inaccurate inventory they record, make sure you don't see how wrong it is, and then called back to "verify the inventory" two days before the move with almost a 50% increase in price (took away discounts they offered up front along with increasing the amount per pound). We ended up paying much more than we would have paid other movers because we were left with no time to find another mover, and we had already paid substantial money up front. Additionally, they told me they did the actual moving and were not a broker, which is not true. The moving company they subcontracted with, American Eagle Moving and Storage - Mike Stevens - was awful.
Interstate Moving & Relocation Group was very difficult to deal with, nice at first but once you have given them a downpayment, they are rude and not helpful at all.
Fast, efficient, friendly and professional. Exceeded my expectations and would definitely use them again.
Don't Trust These Crooks
They took our money with promises that the price was based on weight and NOT number of boxes. Told that multiple times. When the moves showed up (at 8PM), they charge by NUMBER of items. They refused to charge by weight, stating they never charge by weight. Because it was so late we were not able to get a hold of Interstate Moving. Calls routed to VM or gave an error message. One call was answered by a rude women who proceed to hang up on us and would not answer again. Since it was close to MIDNIGHT when they finally moved everything to their van. Their "dispatch" called us and stated it would be almost $1000 more than originally quoted. Tried to refuse but they already had all of our stuff in their truck. Dispatch said they would take payment from previous quote and we would fix tomorrow (Saturday). Never got a call back and it has been almost 3 weeks and it sounds like our stuff hasn't even been moved to the truck that will ship it here! And now it sounds like they are holding our stuff ransom until we give them the extra almost $1000. I am worried either my stuff won't show up or I fear (like other reviews I have seen) that everything will be damaged. DO NOT trust anything they tell you because the moving companies they hire trick you and then Interstate is nowhere to be found. If you value any of your stuff, you are better off carrying it yourself.
How much better could it possibly get? A company that not only drives your things, but pack and unpacks, loads and unloads.. They literally do the whole thing for you. I didn't have to lift a finger. I even had a Fazioli piano that they took great care of. I was a bit skeptical but I'm glad I trusted my gut and went with Interstate Moving And Relocation Group because I received all my belongings in a short period of time. I didn't expect everything to go so smooth, I assumed there would be at least one rough patch but nope! I have never used a moving company before and I will NEVER go back to moving my thing by myself. Interstate Moving And Relocation Group made this move a breeze for me. Everything was handled, all I had to do was give approval. Everything was done for me for a reasonable price. The movers loaded the truck quick and safely, making sure all my things were nice and snug and there wasn't going to be any damage. Interstate Moving And Relocation definitely knows what they're doing. Hands down the BEST moving company in the industry.
I worked with Interstate Moving for my long distance move and they took great care of me and my family's belongings. I had to move back home for personal reasons but I had such a busy schedule and there was no time I could get this done on my own so I hired professionals. Interstate Moving is the definition of professional. They had great customer service who worked around the clock and answered the phone with great attitudes. I even had to push my dates back multiple times and they were more than okay with it.
I don't think I have ever had a move completed with absolutely NO hiccups. This company and their team work is outstanding! After making my reservation I received a welcome call and a few days before my move I received a phone call to go over the belongings I was bringing with me and then a phone call 24hours before my move informing me on eta which was pretty cool to be in the loop and know everything that's going on with my move.
The movers worked quick and hard, especially with everything I was taking. I honestly didn't expect such a stress free and painless move. If you need to hire professionals, this company is the one for you. I have moved many times in my lift and I always dread moving. Lifting all that heavy furniture and appliances, especially now that I'm getting older that has become even more of a challenge for me, so this was a GREAT decision.