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About Federal Relocation Services
Federal Relocation Services, one of the Country’s most trusted long distance movers for military & commercial relocation. Your priorities are our priority. We take pride in serving the people that make this Country the Greatest Country in the World. We’re just grateful we can be there when you need us the most.
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NOT FIT FOR A SINGLE STAR
THE TOTAL COST OF THE RELOCATION WAS $3800 where they quoted $1800. PLus the cost of the storage which was left.
I left the whole story.
What a NIGHTMARE!
We recently used this company and their affiliates to move us from Michigan to New Mexico... WHAT A NIGHTMARE! Please save yourself some sanity, stress, and massive regret! DO NOT USE THIS COMPANY! Initially, they make you think everything will be handled with the utmost care and professionalism! NOT! This is a con job if ever there was one! Thank God I had the wherewithal to pack most of my crucial art supplies and expensive tools myself!
During the planning phase, I specifically asked if the packers/movers were bonded (and not just folks off the street who couldn't be trusted); the Federal Relocation agent assured me their company only dealt with TRAINED PROFESSIONALS! What a crock of horse manure! Between the packers and the movers, they STOLE OUR 55" TELEVISION and other electronic items, broke the legs off our sofa, broke ALL of our book shelves, broke ALL of our lamp shades (because they just threw them in boxes without any wrapping or protection), broke precious glassware (again, because they threw them in boxes along with heavy items without wrapping them), they threw all of our books in boxes (note: not placed them neatly so the covers didn't get damaged)... the list of damage is so long, I get emotional just writing about how bad this experience was for us! Despite all of this damage, they tried to raise their price by over $10K on the day of packing and then tried to hold our items hostage until we gave them even more money for horrendous service, deceitful business practices, and THEFT!
Once they got to our new home, the con job escalated! We have 2 garages and 2 separate entrances to our home (one lower; one upper) with ample driveways to both so they would not have to carry anything more than 75 feet or up any stairs... well, they tried to pretend like they couldn't get their truck close enough, so they tried to charge us EVEN MORE MONEY by measuring the distance from the street and up a flight of stairs! What was so ironic is that when all his local helpers got tired of climbing those stairs with such heavy items (about 8 hours), the driver managed to get his truck so close to our front door we could hit it with a coin toss! As if to spite us, the remaining movers put our items wherever they so desired, even though boxes were clearly labeled! They left our bed unassembled even though we contracted for disassembly and re-assembly of all major furniture. WHAT A NIGHTMARE!
In the beginning, I sent them a zillion pictures of our 2 bedroom apartment and told them exactly what the job entailed (our place was more of an art studio than a normal living space). There were no major items like refrigerator, stove, washer, dryer, etc … After 2 planning sessions, the FL agent quoted us approximately $15K but then the packers stole our stuff while trying to get even more money out of us. Everyone we dealt with was independent and tried not to live up to the initial contract! We found this experience the worst ever!