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About 4 Friends Moving
We started out as a group of four friends almost 15 years ago, doing small local moves with only a few trucks. We were proud to be providing a quality services at affordable prices to other local friends and families. But we've since grown into a family and built a strong business based on providing great service and building long-lasting business relationships. So the next time you need to move, you don't have to call ten different companies. Trust in your local friends at 4 Friends Moving Company!
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4 Friends Moving Miami
"Paulina" was professional and a pleasure to work with (or so we thought) when creating the reservation. Her manager, not so much. Rick called me AFTER 6PM (6:04) on July 25th, 2019 within 15 hours of the agreed upon moving date to originally tell me he's going to cancel my reservation because moving a one-bedroom apartment was "impossible" within the projected time frame that I was given from their company! Mind you, I had this reservation booked a week and a half in advance to which they could have called me to double-check and verify my items needed to be moved within that time frame. So not even a 24 notice was given to confirm.
He completely overtalked me the entire duration of the conversation and was combative when I told him that the original time was 8 AM. He gave me 4-hour window between 8-10 just for their company to ARRIVE at my first apartment. When I asked to speak to Paulina he stated: "Nope I'm the manager and I'm canceling this reservation." If I needed a new moving company I would NEVER be able to find one the morning of a move. That's not how you conduct business at all. Moving is already stressful and his negativity was not needed. Rick did that as a tactic to prevent finding another move.
They don't have an actual truck! Alex, mover. EXTREMELY rude! They put a dent in my wall and Alex got into TWO arguments with my father. All my dad said was "You're taking too long." and Alex cussed him out. Alex verbally threatened him after he said he was leaving with my items on the Enterprise truck! When my dad said the police would be called, Alex stated: "You will regret it. I promise you. Call the police I will give you a reason to need to call them." Extremely unprofessional not to mention my step-mother was physically shoved out of the way by Alex. Overall an original $350 oral quote turned into $790 on paper (my dad gave $800 because of the ATM) after holding my items hostage on the truck and not giving an exact amount to be paid in cash, 6 overwhelming hours, and my apartment wasn't even completely moved! I had to make trips back and forth for 3 days after. They won't send an original quote with a price, only a final one with the amount they hike up after they purposely take a long time to stretch out the hours.
We have just moved using 4 friends moving. But we were planning to move with another company and changed our mind at the last minute when our family friend strongly recommended this company. Now after relocating, I have no regrets whatsoever that we used them for the relocation needs because they have given us a picture perfect move. I would like to appreciate the effort by the dispatcher Daniel and by the sales rep Kaila. Thanks
Don't use this company ever. These people are rude and frauds. They screwed the company I work for. Demanded once loaded up everything cash!!! Then tried to hold everything until paid for in cash .. overall company is a bunch of rude nasty fraudulent people
Scammers - do not use
We had the same experience as the other reviewers - unprofessional and late day of move, held stuff in storage and then tried to extort us to get our stuff back, super hostile from the moment we were able to get them on the phone. Don’t know how I missed these reviews before calling them, I am feeling absolutely sick over being taken in.