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About Baileys Moving & Storage
Baileys moving and Storage was founded in Provo, Utah in 1952 and is locally owned and operated. Over the past 50 years we’ve grown into a multimillion dollar enterprise with multiple locations and the ability to move our customers across town, across the country, and across the world.
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I worked with Bailey's as a local agent for a long-distance move with Allied. That involved them doing the estimate and packing. They were quick with the estimate and were reasonably priced. Packers arrived early and were done fairly fast. However, packing wasn't as professional as I had expected. Boxes came undone. Tape was barely stuck down. Some boxes were overloaded. There was no bubble wrap. Some boxes were minimally packed. Most boxes bulged. Boxes were piled in doors, over cooling vents, and in hallways, making access difficult. Items were packed that I indicated were not to be packed. Labels were not left for loaders. I was charged the full amount two days before the packers even arrived, not "on delivery" as was indicated it would be. I never heard from the coordinator after the bid except when I contacted him. Nothing on the day of. They acted like everyone knows how to do a long-distance move.
After unpacking, I have found antique books simply thrown into a box, books thrown on top of other miscellaneous items, books bent and damaged, single plastic items wrapped in layers of paper and other breakable items with scarcely any, and broken kitchenware. Do not use these people for packing! It was clear the packers just rushed the job to “get out of here early”.
The drivers/loaders were excellent and should rate 5 stars, although their truck was much too large to effectively fit anywhere. Unloading wasn’t as smooth because of the different crew - caused damage to interior walls. Overall Bailey's as a company could do with much improvement and especially training in packing.