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Air 1 Moving and Storage

11255 Van Owen Street, North Hollywood, California 91605 USA

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0 people love it
1 / 5 from 1 reviews

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About Air 1 Moving and Storage

11255 Van Owen Street
North Hollywood, California

We here at Air 1 Moving & Storage understand the importance of choosing the right moving company that you can trust to move your family.All of our drivers and workers are professionally trained and are loyal employees.

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James Kantor

2019-02-01
Rating:

Theft and Conversion

I hired these guys to move some of my belongings from Los Angeles to San Jose. The only problem is they never delivered my belongings. I was told by their estimate specialist, May, delivery would likely be the next day, but could be up to the end of the week, Friday. The rates were good, that was fine with me. My move was on a Monday. The crew arrived on-time and overall they were a good crew. But before they left they could not confirm the date of delivery with their office. It was the end of the day and my daughter and I were getting hungry so I figured the crew was good so I didn't think much of it. 2 days later, I was now in San Jose and I called the company to confirm a delivery date and they were now telling me next week Monday, maybe Wednesday. This is where it started to go bad. I spoke with Lee and she said I didn't have any proof of the required delivery time frame in writing so that was too bad. I immediately thought, these guys are going to take their time steal my belongings and there was nothing I could do to stop it, they had my stuff. I spoke to May again and she was now reinforcing the lie said by Lee. I ended the call and sent a letter asking them to email me a copy of all the moving documents by the end of business and to confirm an actual delivery date. They ghosted and I still don't have my stuff. THESE GUYS LITERALLY STOLE MY BELONGINGS AND ARE REFUSING TO CONTACT ME. I literally have to fly back to Los Angeles and knock on their door to figure out what happened.

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