About Direct Connect Auto Transport
Write Your Review
We Are Here
STAY AWAY! USE ANY OTHER COMPANY
If I could give zero starts I would. The company could not locate my car for >24 hours, luckily Lexus could. The carrier had his gf drive my car over 380 + miles with there infant son in the back seat. She drove my car all over not directly here, he picked her up on the way took my car of the flat bed and put it back on when he arrived in my hospital parking lot where I work as a physician to drop it off. He got out of there as fast as possible without letting me inspect. He just mentioned his gf and there new infant loved the car, odd remark. When I got in I realized it was a mess inside, no gas, and over 380+ miles on the odometer. BRAND NEW CAR WITH <20 miles when he picked the car up. I never agreed to any of this. I filed a police report and tried calling Direct Connect auto transport multiple times with no avail. I never agreed to any of this. STAY FAR AWAY FROM THIS COMPANY. THEY DO TERRIBLE BUSINESS. Plan on going to small claims court and letting as many people know as possible to avoid this company. I'm a reasonable person but this was completely unacceptable. Luckily my car has LEXUS ENFORM and they sent me all the information of where my car was driven and multiple locations.
No other word to describe this experience.... OUTSTANDING. The driver was not on time due to some delay beyond his control, but kept in touch to provide update until my mazda got picked up and delivered to it destination. I will definitely recommend and use them again. Pricing was great too and better that all the competition.
Transport from Houston to Orange County Ca
They picked up on time and actually delivered the car a day earlier than predicted. It was dirty as expected but otherwise in great shape. The driver was very friendly and accommodating